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YRMC once again earns SWAE honor

YRMC is proud to announce that our medical center has once again been honored by the Southwest Alliance for Excellence (SWAE).

The organization recently announced that YRMC is one of only three recipients throughout the Southwest recognized through the 2017 Performance Excellence Program.   

The annual Performance Excellence Program recognizes organizations for excellence in quality, performance, and outcomes. The program, modeled after the Malcolm Baldrige National Quality Award, provides not only an opportunity for recognition, but also valuable feedback concerning where an organization is positioned on the quality continuum.

SWAE has honored YRMC several times in recent years, highlighting Labor and Delivery’s low rate of early elective deliveries, for example.

“This honor serves as a valuable confirmation of the quality work being performed every day at YRMC, throughout our organization,” said Deb Aders, Chief Nursing Officer and Vice President of Patient Care. “Our employees should feel very proud because this honor really is well deserved and not easily earned.”

The Achievement Award that YRMC received this year recognizes organizations where key processes are beginning to be systematically evaluated and improved. Honored organizations demonstrate effective, systematic approaches generally responsive to the “overall” criteria requirements, while deployment may vary in some areas or work units. Honored organizations can also provide comparative and trend data that demonstrate important results and beneficial trends.

“SWAE is proud to continue empowering organizations to pursue performance excellence, improve outcomes and contribute to the economic strength of their community and state,” said Karen Shepard, Executive Director of SWAE. “This evaluation process and feedback is one of the best methodologies available to develop a higher level of organizational performance.”

In addition to formal recognition, the SWAE’s multi-tiered process assists organizations in Arizona, Nevada and Utah along their path to achieving performance excellence, which means being role models in customer and employee satisfaction, sound management, innovation and results.

Awards will be presented at a banquet to be held in early February, 2018.

Additional information about the Awards is available at 

In addition to YRMC, the two other recipients of the 2017 Performance Excellence Program are: the City of Henderson, NV, and Nathan Adelson Hospice in Las Vegas, NV.

The 2017 Board of Examiners, made up of more than 27 experts in business, education healthcare and government spent more than 4500 hours assessing this year’s applicants in seven areas: Leadership, Strategy, Customers, Measurement, Analysis and Knowledge Management, Workforce, Operations and Results. The SWAE Panel of Judges is responsible for validating the integrity of the award process and determining recognition levels for each of the applicants. The Panel is comprised of experts selected from all industry sectors with experience at both the state and national levels.

As part of an alliance of diverse organizations and individuals committed to excellence and continuous improvement, SWAE encourages the exchange of skills, ideas, and learning. The aim is to grow as individuals, improve organizational performance, and contribute to the well-being of our work systems, community, and state. To fulfill our mission, SWAE provides opportunities for organizations to submit their application for the Performance Excellence Award and trains Examiners in support of the application review process. To learn more about the Leadership Award and improving outcomes, please visit our website at or call (480) 874-5815.

Established in 1990, The Southwest Alliance for Excellence is a 501(c)(3) non-profit corporation that advances improvement and excellence in organizations, communities and individuals throughout Arizona, Nevada and Utah by using the Baldrige Criteria. 

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