Patients often ask us why some patients who arrive at our Emergency Department are seen before others. The reason is that at any time of the day or night, Yuma Regional Medical Center can receive patients who are suffering from life-threatening medical conditions such as injuries from serious car crashes, heart attacks or strokes. Due to the serious nature of these conditions, it is critical that we treat these patients immediately, which may extend the wait time for those with minor injuries and illnesses. However, we are committed to treating all patients with care and compassion, and soon after their arrival in our Emergency Department, all patients are assessed by a care provider to determine the severity and type of medical issue they are experiencing.
Here are a few guidelines to consider when seeking emergency care:
Severe Injuries and Illnesses
In general, a severe illness or injury will appear to be more critical than something you would have treated by your family doctor or it may involve a serious situation that arises in the middle of the night. Do not hesitate to call 911 if someone is unconscious, having trouble breathing, has suffered a serious injury or may be having a heart attack or stroke. Other situations that may require a visit to the Emergency Department include, but are not limited to:
- Head injuries
- High fever
- Heat stroke
- Serious burns
- Exposure to toxic chemicals
- A sudden, very severe headache or loss of vision (possible sign of a stroke)
- Serious cuts or severe bleeding
- Intoxication, overdose or attempted suicide
In order for our medical team to provide the best emergency care possible, patients who arrive in the Emergency Department with serious and potentially life-threatening injuries or illnesses will be treated before those with less serious conditions.
Minor Injuries and Illnesses
A minor illness or injury is something that your family doctor would normally treat, but you may need to seek another treatment option because you can’t get an appointment right away or it is after your doctor’s normal office hours. Examples of these types of illnesses or injuries include, but are not limited to:
- Sprains, strains or a possible broken bone
- Sore throats and coughs
- Ear infections
- Fever or flu symptoms
- Minor burns
- Minor cuts that may only need a few stitches
- Minor animal bites
- Low-grade fevers
The Emergency Department at Yuma Regional Medical Center includes a specialized area next to the lobby that is dedicated to treating and releasing patients with less serious injuries and illnesses.
The Yuma Regional Medical Center Emergency Department is located on the hospital’s main campus at 2400 S. Avenue A, Yuma, AZ 85364. The entrance to the Emergency Department is off of Avenue A. If you have any questions about emergency services at Yuma Regional Medical Center, please call 928-344-2000. If you are experiencing a medical emergency, please dial 911.